Help Centre: Your Go-To knowledge hub
Browse through our comprehensive knowledge base and find answers to frequently asked questions. If you can’t find what you’re looking for, don’t worry; we’re just a message away
We offer a wide range of personalized products, including Bottles, Coffee Tumbler, Tote bags, Digital Photo frames in Metal/Wood, Pillows
We accept payments via UPI, credit cards, debit cards, and net banking.
Depending on the product you’re purchasing, various personalization options such as text, images, voice, video, etc., may be available. If you require specific personalization, please don’t hesitate to reach out to us. You can contact us via email at info@memic.me or message us on WhatsApp at +91 84240 64481 (Or click on the WhatsApp icon 
 located right bottom to kickstart your order customization process)
Once order is placed, share your personalization details on WhatsApp at +91 84240 64481 (Or click on the WhatsApp icon  located right bottom to kickstart your order customization process)
We have certain guidelines to ensure high-quality customization, which you can find on our website.
Currently, we provide shipping services within India, and we plan to expand our shipping to worldwide destinations soon. If you require products from outside India immediately, please reach out to us, and we will make every effort to accommodate your request.
Delivery times may differ depending on your location and the chosen shipping method. Generally, orders within India are delivered in about 5 days
The shipping charges are determined by your total order value. Orders above ₹ 999 qualify for free shipping, while orders below ₹ 999 incur a shipping fee of ₹ 40. You can review the shipping costs during the checkout phase.
We accept payments via UPI, credit cards, debit cards, and net banking.
Yes, we use secure encryption to protect your payment details
At the moment, we do not offer COD as a payment option
We only accept returns for personalized products if they are defective or damaged
If you receive a defective product, contact our customer support within 7 days of receipt for a refund process
You can cancel non-personalized orders before they are shipped. Personalized orders cannot be canceled once placed
You can reach our customer support team via email at info@memic.me
Our customer support team is available 7 days of the week from 10:00 am to 6:00 pm (IST)
We aim to respond to all inquiries within 24-48 hours
